"Quite so." He pushes away his glass and folds his hands in his lap. "People are facing difficult beliefs about themselves after their ordeal. Talking to a psychiatrist is a frightening prospect. Discussions of traumatic events can trigger the brain and rewire the experience deeper in the psyche. But like the saying goes, the only thing to fear is fear itself."

He lifts his head and pays close attention to the crowd, concerned about their welfare.

"I believe deeply in making that process as smooth as possible."