If it's the castle mages, then Thancred can't say he's all that surprised that they haven't been granted the necessary resources. The crown has made it rather clear that it has little consideration for the common person, especially if said person lives in Nott. Lyle Vela had not been wrong about that.

"I understand the same," Thancred confirms with a brief nod and a lasting look. He doesn't know who specifically took shelter there in the past, but he trusts Geralt's intel either way. And he could get the information if needed, he's certain.

The question Kyle asks is a fair one. Thancred crosses his arms and shifts his weight, clearing his throat as he prepares an argument.

"I heard tell that she's shown kindness to the Summoned in the past, that she has shown restraint where other mages have not. On top of that, she studies under Anastasia Rhett, who has also shown care toward the Summoned and assisted some of them in their escape from Thorne. I have also heard that her conflict with her brother largely stems from differing opinions on the monarchy."

Of course, he could approach Anastasia directly, but she's higher-ranked. It seems more prudent to go to her subordinate first, and see where that leads.